07/21/22 21:43 PM  

Desktop app - Plantronics Headsets Basic Call Controls | BT Cloud Work

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This article summarises how to use the headsets with the BT Cloud Work Desktop App.

Basic Call Controls of Plantronics Headsets  

The following headset models are compatible with the Plantronics Integration with BT Cloud Phone Desktop App.

NOTE: The integration works only when Plantronics HUB is installed and USB dongle is connected.

 

Voyager Focus UC

Voyager Focus UC

  • Place Call: On the Desktop App
  • Answer Call: Tap the Call button, or Put On headset
  • End Call: Tap the Call button
  • Mute: Tap the red Mute button, or take off headset
  • Unmute: Tap the red Mute button, or put on headset
  • Adjust Volume: Rotate the volume wheel backward (-) or forward (+)

 

Blackwire725

Blackwire725

  • Place Call: On the Desktop App
  • Answer Call: Press Answer/End button, or Put On headset
  • End Call: Press Answer/End button
  • Mute: Press Mute button on the headset inline control
  • Unmute: Press Mute button on the headset inline control
  • Adjust Volume: Press volume up or down button on the headset inline control

 

Savi 700 Series

Savi 700 Series

  • Place Call: Short press the Base computer button then dial on Desktop App
  • Answer Call: Short press headset Call button
  • End Call: Short press headset Call button
  • Mute: Press the volume/mute button in
  • Unmute: Press the volume/mute button in
  • Adjust Volume: Press the volume/mute button up (+) or down

 

Voyager Legend UC

voyager legend uc
  • Place Call: On the Desktop App
  • Answer Call: Tap the Call button, or Put On headset
  • End Call: Tap the Call button
  • Mute: Tap the Mute button
  • Unmute: Tap the Mute button
  • Adjust Volume: Toggle the Volume button up (+) or down (-)
BT Cloud Work, desktop app, Plantronics, headsets, basic call controls, speakers, IP phones, deskphones
Desktop app - Plantronics Headsets Basic Call Controls | BT Cloud Work
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RC_Knowledge_Article
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Enrique II Lagunay
Mary Ann Tan
English
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