03/09/22 16:30 PM  

Synchronising Outlook Contacts with the BT Cloud Work for Desktop

« Go Back
Article
How do I synchronise my Outlook Contacts with BT Cloud Work Desktop App?

The BT Cloud Work for Desktop allows you to synchronise your Outlook contacts so you can conveniently call, and/or send them a text or fax message.

NOTE: BT Cloud Work Users can only send text messages to other Users within the same account. You cannot send text messages to an Outlook contact if the contact's number is from a different carrier or account. 

  1. On the BT Cloud Work for Desktop, click the Settings icon.
    • BT Cloud Phone Desktop App - Settings
  2. Click Contacts.
    • BT Cloud Phone Desktop App - Contacts
  3. Enable the Outlook plugin and View Outlook contacts.
    • Contacts - Outloook Plugin - View Outlook Contacts
    • NOTE: Restart Microsoft Outlook after enabling both settings.
  4. On Select profile, choose Outlook, and then select the applicable folders under Select folder.
    • BT Cloud Phone Desktop app - Settings - Contacts settings - Select profile - Select Outlook
BT Cloud Work, synchronise, contacts, Microsoft Outlook, desktop app, outlook, 8101, Outlook contacts, Google contacts, authorise Google
Synchronising Outlook Contacts with the BT Cloud Work for Desktop
8101
 
Published Externally
Information
 
 
 
Article Assignment
 
 
 
Article Properties
Published
RC_Knowledge_Article
000093038
Rhea Dela Cruz
Kenneth Taylan
English
Was this information helpful?
Yes
No
Somewhat

Tell us why and what can we do to improve this information